This following post originally written for the FullStory blog, but since I am such a Clayton Christensen fan and have blogged about this topic here in the past, syndicating the post for anyone interested.
Clayton Christensen, author of The Innovator’s Dilemma and Harvard business professor, makes the case that in order to understand what motivates people to act, we first must understand what it is they need done — the why behind the what.
Continue Reading “A Framework for Understanding Human Decisions—Jobs to be Done”
If you’ve been reading along lately, you picked up on the fact that last week was my last at Google
And this week was my first at FullStory.
Continue Reading “FullStory—I am here!”
It’s been a shade under seven years working here at Google in Atlanta; the longest I’ve worked anywhere.
Today is my last day.
Continue Reading “Justin Owings, Googler [Deprecated]”
The expression “canary in a coal mine” originates from coal miners using canaries as a kind of early warning system. The miners would take the birds into the mine and periodically check-in on their status. The delicate canaries were more susceptible to gases like carbon monoxide, so if they suddenly stopped moving, miners would be alerted of dangerous air conditions.
Hence, the expression “canary in a coal mine” is an idiomatic way of talking about events that portend negative things to come.
Continue Reading “The Canary in the Coal Mine and Leaving Dysfunctional Groups”
If you aren’t familiar with Casey Neistat, allow me to remedy the situation.
Casey Neistat is likely the most burgeoning YouTube star of 2016. Here’s his channel. I’m approaching a year having subscribed to his daily vlog videos and to my eye what Neistat is doing on YouTube is a testament to the democraticization of video content.
Continue Reading “Casey Neistat and Success by Doing (Plus Stochasticity)”
Channeling Clayton Christensen’s Jobs-to-be-done frame, I’ve started thinking about my daily default decisions. What is the job I need done by [fill-in the blank]?
It’s a useful exercise.
Continue Reading “Questioning daily defaults: what’s the job I need done?”
I have written much more about Clayton Christensen’s Jobs-to-be-done framework over at the FullStory blog:
Clayton Christensen (along with a few other co-authors) is soon releasing a book called Competing Against Luck that will go more in-depth on Christensen’s “Jobs-to-be-done theory,” which is a way to reframe product design and product selling away from fallacious, post ergo hoc propter hoc data and towards first principles.
Continue Reading “Clayton Christensen’s Jobs-to-be-done Theory”
I read a book about five months back by John Gall called Systemantics: The Systems Bible. The book goes through a derived (by the author) set of principles or axioms about systems of all types, why they get created, how/why they don’t work, and much, much more.
Continue Reading “The System is Down”
My brother passed on an article in The New Yorker from a couple weeks back titled The Limits of Friendship. It’s an exposition on Oxford anthropologist Robin Dunbar’s discovery that humans organize into social groups that tend to range from 100-200 people, with the average—150—being an optimal rule of thumb. This is known as Dunbar’s number.
The discovery was made through observing the correlation between the size of an animal’s frontal lobe whereby the larger the frontal lobe (or smaller), the larger the social group size for that animal. Applying this understanding to human brains, “Judging from the size of an average human brain, the number of people the average person could have in her social group was a hundred and fifty.”
Continue Reading “Dunbar’s Number, Broken Social Networks, and Back Scratches”
I keep thinking about being digitally isolated. What is “digital isolation?” In a nutshell: today we are more connected to anyone/everyone than at any point in history yet (paradoxically) we feel ever more alone. Stranger still, it seems we have chosen this as our preferred mode of existence. There’s even a joke about it: there are nine ways to reach me on my phone without talking to me; pick one of those.
Continue Reading “Digitally Isolated”